Privacy policy

PRIVACY POLICY

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on www.kimochii.in. By accessing the Site, you acknowledge and agree to the practices described below.

1. Personal Information We Collect

When you visit the Site, certain data about your device is automatically captured. This includes your:

  • Browser type
  • IP address
  • Time zone
  • Cookies installed on your device

As you interact with the Site, we also collect information such as:

  • Pages or products viewed
  • Websites or search terms that referred you
  • Behavioural data on how you navigate the Site
  • Email address for newsletter

We refer to this collectively as “Device Information.”

How We Collect Device Information:

  • Cookies: Small data files placed on your device with a unique identifier. You may accept or decline cookies. However, declining may impact certain site functionalities.
  • Log Files: Track actions on the Site and record IP addresses, browser type, ISP, referring/exit pages, and timestamps.
  • Web Beacons, Tags & Pixels: Electronic files used to understand browsing behaviour and website performance.

2. Data Retention

We retain your personal data only for as long as necessary to deliver our services, maintain your account, or fulfil the purpose for which the information was collected.
Extended retention may occur when required to:

  • Comply with legal or regulatory obligations
  • Resolve disputes
  • Enforce our agreements or protect our rights

Data is stored securely and deleted or anonymised when no longer required.

3. Order Information

When you make or attempt to make a purchase, we collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party gateways)

This is collectively “Order Information.”

How We Use Order Information:

  • Process and fulfil your order, including payment processing and shipping,
  • Communicate order updates, confirmations, and support,
  • Prevent fraud and conduct risk assessments.

4. Payment Gateway Security

All online payments on www.kimochii.in are processed through a secure, PCI-DSS–compliant third-party payment gateways.

We do not store, process, or have direct visibility into your card or net banking details.
Your sensitive information is fully encrypted and handled only by certified payment partners.

5. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting.
We encourage you to review the policy periodically to stay informed about how your information is protected.